Stop losing tow jobs to missed calls.
A done-for-you AI dispatcher that answers your phone 24/7, talks to your customers like a trained pro, and drops every job straight into your CRM — before the call ends.
2-minute demo
If you run a tow shop, you already know where the money is leaking.
It's 2 AM. Your driver is on a hook 40 minutes out. The phone rings — somebody stranded on the side of the highway, scared, looking for the first towing company that picks up.
You don't.
They call the next number on Google. That's a $300 job gone. Sometimes more.
And it's not just the late-night calls. It's the lunch rush. The Saturday afternoon pile-up. The calls that hit voicemail while you're under a vehicle.
You've probably already tried these. Here's why they fall short.
Answering services
Generic scripts. Mispronounced street names. Half the details missing. They're built for dentists and law firms — not roadside emergencies at 2 AM.
Full-time dispatcher
$3,000–$5,000+ a month. Plus benefits. Plus turnover. And they still have to sleep. Coverage gaps are baked in from day one.
Doing it yourself
You're tied to your phone instead of running your business. Calls come in rushed, with wrong addresses and missing makes. Your driver rolls out half-blind.
An AI dispatcher built specifically for towing.
It answers in your company's name, sounds natural, and walks every caller through the exact intake your dispatcher would run — every time, around the clock.
Where they are
Cross streets, mile markers, landmarks — captured precisely.
What they're driving
Year, make, model, condition. No surprises on arrival.
What happened
Breakdown, accident, lockout, winch-out, transport.
Where it goes
Drop-off address, garage, dealership, or home.
How to reach back
Name, phone, payment readiness — confirmed and logged.
Live in under 7 days. We handle everything.
No tech knowledge required. No software for you to manage. We build it around your business and flip the switch.
Discovery call
We learn how your shop runs — your service area, pricing, the questions your dispatcher asks, your CRM setup. Coffee not included.
We build & train
Custom-built around your business: your name, your scripts, your services, your CRM fields. Trained on real towing scenarios — battery jumps to multi-vehicle recoveries.
Go live
We forward your line, run test calls together, and flip the switch. From that moment forward, every call is answered, captured, and logged.
Built for owner-operators and small fleets.
You'll get the most out of Hookline if…
- →You're a single-truck operator or small fleet (1–15 trucks)
- →You lose calls outside business hours, on weekends, or during busy stretches
- →You don't want — or can't justify — a full-time dispatcher
- →You want intake to be consistent every single time, not dependent on who picks up
- →You'd rather spend your time running jobs than answering the phone
This probably isn't for you if…
- →You only take calls during business hours and never miss one
- →You're an enterprise fleet with a dedicated dispatch center already running smoothly
- →You want to build and configure the AI yourself with no setup help
Everything you're probably wondering.
Will my customers know they're talking to an AI?
What if it can't handle a complicated call?
I'm not tech-savvy. Will I be able to manage this?
What CRMs do you integrate with?
How much does it cost?
What happens if the call quality is bad?
Try it. If it doesn't capture more jobs, you don't pay.
Run it for 14 days. If by the end of two weeks it hasn't captured calls and logged jobs you would've otherwise missed, we'll refund your setup fee in full. No fine print. No hoops.
Every day you wait, calls are going to your competitors.
Book a free 15-minute strategy call. We'll look at your current setup, answer your questions, and show you exactly how the agent would sound answering your phones. Live within the week if it's a fit.